While I already love my current Jawbone headset, which still not only looks like new, but also sounds great I just could not resist the temptation to get the “new” Jawbone. The 50% smaller design, which was my only real complaint with the current Jawbone, its a little on the large side along with the promise of the better sound quality thanks to something they are calling “NoiseAssassin technology” convinced me to make my purchase.

I placed my order a little but after the announcement, on May 20 and just went with the standard shipping. I was feeling cheap and hoping for the best. Well sadly, on the 21st I got the dreaded email to let me know that it was being delayed. Kind of sucks but I can deal and what makes it even sweeter is that that hoped to have it shipped by the 23rd, which really was only two days of a delay and to top it off they are upgrading me to overnight shipping.

It’s always nice when a company stands behind what they are doing, and Aliph has done just that! Keep reading to check out the nice, polite and generous email that was sent. Now to keep my fingers crossed and hope there are not any further delays, and to Aliph — Thanks!

Dear Robert,

Due to much higher than anticipated demand, we are temporarily backordered on the new Jawbone. Unfortunately, your order was affected. We expect to be able to ship your order by 5/23 and we will ship it overnight for next business day delivery at our expense. If you have paid for shipping, those charges will credited.

We apologize for the inconvenience and appreciate your business.

Sincerely

The Jawbone Team